Shipping Policy

All orders are processed within 2 working days after payment confirmation.

Estimated delivery time: 2 to 15 working days, depending on the customer’s location.

Once your order has been dispatched, you will receive a tracking number by email.

ZUNELLE is not responsible for delays caused by shipping carriers or customs clearance.

If your parcel is marked as delivered but not received, please contact the courier first. We will assist where possible.